Interlibrary Loan allows customers to access print material and nonfiction DVDs not owned by Phoenix Public Library.

A library account holder with full privileges may have a maximum of six (6) Interlibrary Loan (ILL) items requested or checked out at any time. Library account holders with a 3-item restriction cannot use ILL. ILL materials are not included in the 35-item checkout limit, will not be visible through My Account, and are not eligible to be renewed. Only personal library account holders may borrow ILL materials.

How will I be notified that my Interlibrary Loan item has arrived at Phoenix Public Library?

Automatic email notifications are sent to the email on file when your request arrives at Burton Barr Central Library.
However, your request may then take up to 5 business days (Monday through Friday) to arrive at the pickup location you selected.