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​Hoopla FAQs


​How many titles can I check out?

You can check out up to 25​ titles per month (any mix of ebooks, comics, movies, music or audiobooks). The check out counter resets on the 1st of the month.

How do I know how many titles I have left this month to check out?

To find out how many items you have borrowed during the current month as well as the number of items you may still borrow, go to Account Notes:

     On a computer Click on your email address (on the top right of the screen) and click on Account Notes.
     Android app Go to Settings >> Account Notes >> Monthly Usage
     Apple app Go to Settings >> Lending History

Do I have to return my titles? Are there overdue fees?

Don't worry about overdue fees. At the end of your checkout period, the item is returned automatically and you will no longer be able to access it. This means it will never be overdue!

Can I use hoopla in the library?

You are not able to stream hoopla on library computers, but you can stream hoopla on your personal laptop or device in the library.

Can I view titles offline?

With the Apple or Android apps, you can temporarily download titles to view offline. If you watch on a computer, you will need an Internet connection for the entire playback.

​​What iOS devices are supported by hoopla?

​iPhone 4s and newer, iPad 2 and newer, iPad Air, iPad Mini (all Air and Mini models), and iPod Touch 5th Gen.

What Android devices are supported by hoopla?

Android phones:
Google Nexus 4 and 5, HTC Droid DNA, HTC Evo 4G LTE, HTC One M7, HTC One M8, LG G2, LG G3, Motorola Droid RAZR M, Motorola Droid MAXX, Samsung Galaxy S3 S4 and S5, Samsung Galaxy Note 2 and Note 3.

Android tablets:
Google Nexus 7 (2012 and 2013 models), Samsung Galaxy Tab 3 7.0, Samsung Galaxy Tab 4 10.1, Barnes & Noble Nook HD, Barnes & Noble Nook HD+.

Which Kindle Fire HDX tablets are supported by the hoopla digital app?

The hoopla digital app currently supports the 7" and 8.9" Kindle Fire HDX tablets.

Can I access content on hoopla using my Chromebook?

Yes! While using the latest version of Chrome on your Chromebook, hoopla content is fully accessible. To update Chrome, click on the menu button in the upper right hand corner, and then on "About Google Chrome" to update the browser.​​

​ Need help?

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